BackOffice


Our outstanding network, coupled with a myriad of comprehensive features like inbound and outbound calling, fraud detection, and custom end user tools.

TITANIUM III BACKOFFICE

Discover the full potential of your business with our innovative BackOffice. Have complete choice, automation, and control over your VoIP services and increase your company's efficiency with these BackOffice features.

CHOOSE YOUR CARRIER

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AUTOMATE YOUR INVENTORY

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CONTROL YOUR DIDs

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MANAGE YOUR CUSTOMERS

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EMPOWER YOUR END USERS

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CONTROL YOUR COSTS

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CHOOSE YOUR CARRIER

  • Access dozens of the industry leading carriers
  • Remove the hassle of maintaining multiple carrier agreements
  • Eliminate the need to manage multiple carrier orders, cancellations and service changes
  • Choose a carrier using a service performance ranking system

AUTOMATE YOUR INVENTORY

  • Keep your inventory stocked by setting rules to automatically re-order DIDs
  • Search and purchase numbers by utilizing our robust number warehouse
  • Eliminate your inventory carrying costs
  • Customize each DID by adding and removing features in real-time

CONTROL YOUR DIDs

  • Customize each DID by adding and removing features in real-time
  • Update your number provisioning using a configuration wizard
  • Increase customer service by adding DID notes
  • Stay notified with a flexible email notification system

MANAGE YOUR CUSTOMERS

  • Organize like services (DID, E911 Endpoints) into Groups
  • Assign customer specific Groups to a Client to create a complete customer view
  • Manage carrier costs more efficiently using the Cost Per Group view
  • Analyze individual customer costs, usage, services, profit and other key metrics

EMPOWER YOUR END USERS

  • Offer your customers a Brandable End User portal
  • Save time by allowing your customers to manage their own services
  • Control what services your End User can view and manage
  • Provide End Users with the ability to add, edit, and delete services

CONTROL YOUR COSTS

  • Get real-time performance metrics using the customizable widget dashboards
  • Increase your daily efficiencies with access to a suite of operational tools
  • Improve your business’s financial and operational performance with real-time reporting
  • Stay notified about your account with a flexible email notification system

READY TO TRY IT YOURSELF?

At VoIP Innovations, we're committed to bringing you the best telecom options available. Sign up for our free trial to see how we can work for your organization.